Highlights
68 participants picked up their glasses at our monthly Optical Day
3 evictions prevented by providing participants with financial assistance
3 new amazing volunteers in our office. They will be offering hospitality with dignity to our participants and taking on some admin tasks to help our Resource Specialists spend time on programs
How the PHC team spent time with Participants
Stories of Moving Forward
A Long-Time Participant Moves Into a New Home
“Casey came into the office with a letter stating that he could move into an SRO that day if he had $259 for a security deposit and $158 in prorated rent for the month. Casey had been visiting Project Homeless Connect’s daily services since 2012 and had been without housing throughout that time. I worked with Casey to ensure he had a plan for paying rent moving forward and agreed to support him with the cost of the security deposit. Glide was able to support Casey with the cost of the prorated rent and he was able to move into his new place right away!”
Alison Van Nort, Services Manager
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Working Toward A New Start in a New City
“Roger came in to PHC during drop-in hours to redeem his HandUp points on a one-way airline ticket to Seattle after he had been talking to the services team for many months about moving there. He would come in for a appointment, go over prices and dates, and then say he would purchase a ticket next time. Finally, it happened! Roger is moving to Seattle on Nov 18th to start a new life there. Roger plans on joining the union in Seattle and continuing to work. Additionally, with his HandUp points, Roger was able to pay off some of his San Francisco union dues.”
Deia de Brito, Resource Specialist
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Contact With Employer Leads to Being Hired on the Spot
“I worked with Martin to support him in applying for seasonal work, starting with a job with Marathon Staffing to work at the Dreamforce Convention. Martin has worked a variety of seasonal jobs in the past and was looking forward to earning an income again. I supported Martin with the application process and the additional paperwork that was required. We contacted Marathon Staffing on several occasions together to make sure that Martin was on-track throughout the process. Martin was contacted and invited to attend Orientation and showed up an hour early. Martin says that he was hired on the spot!. Martin reported feeling “excited that everything went smoothly”. In addition to supporting Martin in applying for this job, he obtained some other employment resources, including places to go for job training, so he can have tools to move forward after this job.”
Leah Campos, Resource Specialist
By The Numbers
Total Services 957
Unduplicated participants 436
Basic Needs 240
Food 27
Hygiene/Personal Care 201
Benefits 12
Communications 9
Housing 31
Rent 5
Temporary Housing 3
Medical 277
Dental (TW,SD and UCSF) 11
7 participants were provided free dental care at Studio Dental; 2 at Tom Waddell Emergency dental clinic and 2 at UCSF.
Dentures (NAHC/UCSF/UOP) 3
Prescription Glasses 80
Readers 100
Other 44
Employment Services 18
Legal Services 14
Resources 344
Birth Certificates 3
DMV vouchers 76
Mail 74
Clothing 43
Haircut referrals 55
Sleeping bags 23
Transportation 13
Resource line and Web inquiries 76 web inquiries; 234 messages on our Resource Line
HandUp 21 participants have redeemed points from their accounts for various resources, food, transportation, clothing, personal care, calling cards, household items, technology, and rent.
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