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Available Services Guide

Last Updated: 1/3/2022

*Although we are updating this page regularly, resources are changing quickly. Therefore, if possible, we encourage you to double-check on the resource before heading over. 

Available Services in San Francisco  

To learn about services offered by Project Homeless Connect at this time, click here. To connect with a Service Facilitator or make a plan for emergency services you may receive through PHC, leave a message on our Resource Line 1-855-588-7968 or e-mail EDC@projecthomelessconnect.org.

PHC now has a Participant E-Newsletter! Our E-Newsletter will provide the most up to date & available community resources, new information, and wellness strategies. If you would like to receive these updates, you can Subscribe Here. 

Looking for resources in Spanish? The Freedom Community Clinic has created a guide. COVID-19 Recursos para la Comunidad del Área de la Bahía + Información actualizada sobre salud.

 

Clothing (Immediate Needs)

  • St. Anthony’s: Services at 121 Golden Gate Avenue. Guests will need an appointment and can shop once every 28 days. Appointments can be made through their scheduling page at FreeClothingSF.org or by speaking with one of their staff members in person. Appointments available in the morning Monday–Friday in the morning.

 

Computer + Charging Stations

  • St. Anthony’s: The Tenderloin Technology Lab at 150 Golden Gate Ave offers free outdoor access to secure device charging (30 minutes), Wi-Fi, 15-minute laptop sessions and free printing. Staff are also available to support individuals with computers. Assistance is provided on a first-come, first-served basis with a maximum of 1 hour per guest. Services are available Monday–Friday 8:30AM–12:45PM. Visit the Tech Lab outdoor tent for more information.

 

COVID Testing

  • GLIDE Tenderloin Neighborhood Testing site. To schedule an appointment, go to GLIDE’s Walk- In Center at 330 Ellis St Monday-Friday (10am-4pm). Testing takes place on Tuesday & Wednesday (10AM– 12PM; 1PM–4PM). Same day walk up registration and testing available. 

 

Drop-in & Resource Centers

  • Calming Corners Pop-Up with Code Tenderloin: COVID-19 Awareness, NARCAN Distribution, shower referrals and other resources. See attachment for June time and locations. 
  • Glide: Walk-In Center will remain open in the lobby for essential services such as DMV voucher, hygiene kits, information/referrals, rental assistance 330 Ellis St Monday–Friday (9AM–4PM). Case management by appointment only. See triage desk for more information. 415-674-6012.
  • Mission Neighborhood Resource Center: Drop in center open for first 10 individuals. Sign-up starts at 7AM. 165 Capp St. Monday, Tuesday, Wednesday, Friday 7AM–7PM; Thursday 7AM–5PM; Saturday 7AM–12PM.
    • Learn more about the programs offered at the Resource Center by viewing their weekly schedule. Last updated 05/07/2021.
  • Hospitality House: Case management, DMV Vouchers, snacks, case management support and hygiene kits. Limited to 15 individuals at one time. Limited phone use available. Monday–Friday (Hours vary by day) at 146 Leavenworth St. Call 415-749-2100 for updates. Wear a mask. If you don’t have one, one will be provided. 
  • St. Anthony’s: Connecting guests to information and referrals from the pop-up tent outside 121 Golden Gate Ave Monday, Tuesday, Wednesday, Friday (9AM–12PM; 1–4PM) 

 

Employment Support

  • Employment Development Division: If you have experienced any of the following due to COVID- 19, you may be eligible to apply for Pandemic Unemployment Assistance (PUA) benefits through EDD. You can file a claim or apply directly on their website if you think you may be eligible. (More program options through website FAQ). The federal government has approved an extension of PUA benefits. With the new extension, PUA includes up to 86 weeks of benefits, beginning February 2, 2020. The date you can start collecting these benefits depends on when you were directly affected by COVID-19 and the date you filed your PUA claim. 
    • Unemployment Insurance: You have lost your job or had hours reduced due to COVID-19 
    • Paid Family Leave: You are caring for an ill or quarantined family member with COVID-19 
    • Disability Insurance: You are unable to work due to medical quarantine or illness related to COVID-19 (certified by a medical profession) 
  • ECS’s Essential Workers training program offers 6-9 week training on workplace proficiencies, essential services training, professional development, intensive client services and more. Participants receive employment coaching and job search assistance. Tuition free with open enrollment. MUST have access to a computer and internet. Contact Jason Pruett for more information at (415)487-3300 ext. 6111 or workforce@ecs-sf.org or jpruett@ecs-sf.org  
  • ECS’s Next Steps Center offers career skills and advancement employment services. Offers job readiness, workplace technology, job search, career advancement and more. Available remotely. Contact Jason Pruett for more information at (415)487-3300 ext. 6111 or workforce@ecs-sf.org. 
  • Downtown Street Teams is now re-opened! Join their team to support the beautifying of San Francisco while learning hands-on skills for long term employment. To join, head down to 65 9th St on any Tuesday at 12:30PM, Wednesday 1:30PM at St. John’s Church, 1661 15th St. *Please note, there may be a waitlist.
  • Vocational Support for those accessing mental health resources through Behavioral Health Services: If you are already being seen by a clinic, you may have access to vocational training and support programs! Visit 1380 Howard Street Monday–Friday (8AM–5PM) for more information or click HERE to see which agencies take part in this resource. 

 

Financial

  • Mission Economic Development Agency (MEDA): Tax support. Call 415-612-2014, ext 6. 
  • IRS Economic Impact Payment: The 2021 Economic Impact Payments are now on the way. The IRS is now sending the 2021 Economic Impact Payments in accordance with the American Rescue Plan Act of 2021, signed into law on March 11, 2021. Check when and how your payment was sent with the Get My Payment tool. 
  • Did you miss the deadline to register for the Economic Impact Payments? If so, you may be eligible for both Economic Impact Payments by filing a 1040 or 1040-SR in 2021 to claim the Recovery Rebate Credit. 
  • Smart Money Coaching: Smart Money Coaching provides free, confidential, one-on-one, personalized financial guidance. Call to schedule a free appointment with a certified financial coach: 877-256-0073, Monday–Saturday 9AM–6PM. If you are an aging adult or an adult with a disability, please call 415-865- 5652. Or you can schedule your first appointment HERE. 

 

Family Services 

  • SF Human Services Agency: Offer limited services. Until fully open, urge you to apply for and maintain benefits information online. Call for assistance 855-355-5757 / 415-558-4700 or visit one of our open service lobbies if you need to use a phone or computer for service support at 1235 Mission Street and 1440 Harrison St Monday–Friday (8–5PM). 
  • Compass Family Services: Drop In Center is at 37 Grove St. Families can pick up groceries, diapers, toiletries, mail, meals, referrals, and triage to shelter and problem solving resources. Monday, Wednesday, Thursday, Friday 9AM–12PM, 1–5PM, Tuesday 9AM–12PM. 
  • Access Points for Families: 
    • Central City: 415-644-0504; 37 Grove St, San Francisco, CA 94102 
    • Mission Access Point: 415-972-1281; 2871 Mission St, San Francisco, CA 94110; Monday–Friday 7AM–5PM; last Thursday of the month 7AM–12PM 
    • Bayview Access Point: 415-430-6320; 1641 La Salle Avenue, San Francisco, CA 94124; Monday, Tuesday, Wednesday, Friday 7AM–6PM; last Thursday of the month 7AM–12PM 

 

Food

  • SF Food Map: See what grocery pick-up options or free hot meals are near you and open now! 
  • Glide: Glide-To-Go serving hot meals 
    • Breakfast every day (8AM–9AM) with Senior & Family hours (7:30–8AM) 
    • Lunch Monday–Friday (12–1PM) & Dinner Monday-Friday (4–5PM) served daily in their parking lot. On Saturday & Sunday 12–1PM you can take a to-go meal with you from breakfast since dinner is Monday–Friday. 
  • Mother Brown’s Kitchen: Breakfast served daily at 7–9AM , Dinner served 5–7PM Monday–Friday & 4–6PM Saturday–Sunday at 2111 Jennings Street. 
  • St. Anthony’s: Hot meals served daily from (10–11:45AM for seniors & families & 11:30AM–1:30PM for all) outside 121 Golden Gate Ave. 
  • San Francisco Free Eats Chart: List of free meals through San Francisco. (En Español)
  • Project Open Hand: Community Nutrition Program provides food pack pick-up or case-by-case delivery options once per week. Includes 7 frozen lunches, fruit and milk. Accessible for seniors (60+) and adults with disabilities, lost their job due to COVID or is currently unhoused. Sign-up at Take Out Center and bring ID or plan to provide name and DOB. Pick up at 730 Polk St Monday–Friday (1–4PM) or call 415-447-2310 to request delivery. See updated schedule per April 2021. 
  • SF Marin Food Bank Pop Up Pantries: SF-Marin Food Bank provides an online tool to help those in need to locate food pantries near them.

 

Harm Reduction

  • The Dope Project: Naloxone/Narcan & Harm Reduction Supply Schedule. Last updated 6/1/2021. 
  • End Hep C SF: Needle Exchange Resources in San Francisco. Last updated September 2021. 
  • Homeless Youth Alliance: Needle exchange & harm reduction supplies. Monday, Wednesday, & Friday (5:30–7:30PM) at 558 Clayton St.

 

Housing & Home Care Information

  • Access Points for Coordinated Entry: Single Adults may visit 123 10th St. Monday, Tuesday, Thursday, Friday (9AM–4:30PM) and Wednesday (9AM–12PM) or 2111 Jennings St. Monday–Friday (9AM–12PM) for information about supportive housing or if you have access to a phone, it is preferred if you can call 415‐487‐3300 x 7000. 
  • Bill Sorro Housing Program: Tenant Counseling. 415-513-5177 or counseling@bishopsf.org 
  • Causa Justa::Just Cause:Tenant Counseling. 415-487-9203. 
  • HSH Emergency Back-Up Home Care Program: Eligible to older adults and individuals with disabilities, this program includes critical personal care and domestic services that if not performed will result in an imminent health and safety issue. If you are an IHSS client, call your social worker in the program. If you are not an IHSS client, you may call 415-355-6700 to request support. 

 

Hygiene Care 

  • St. Anthony’s Hygiene Hub: Monday, Tuesday, Thursday, Friday: 7:30AM – 2:30PM, Wednesday: 7:30AM – 12PM at 150 Golden Gate Avenue, 1st Floor. Free access to showers, toilets, laundry machines, personal care products, and a fresh change of clothes to anyone who is in need. Showers are private, single-occupancy rooms, and laundry machines are available for guests to self-operate.
  • LavaMaeˣ: Showers available at the SF Community Health Center at 790 Ellis Street every Thursday 8:00AM–1:00PM. LavaMaeˣ provides free showers and hygiene essentials to anyone. Showers are 15 minutes, single-stall, cleaned after every use, and are first-come first-served. Every guest is provided with soap, hot water, and a clean towel. Clothes and other hygiene supplies are donation-based may not always be available. Please check their website for service changes and cancellations.
  • Bathroom Access & Hand-washing Stations: 24/7 Bathroom available at Eddy & Jones. 
  • Hospitality House: Hygiene kits at 146 Leavenworth St Monday–Friday (9AM–5PM) 

 

Identification Card

  • DMV Services:DMV offices are open to assist customers with appointments and with transactions that require an in-person visit. 
    • In Person Services Provided: Licensing Services, Plates, Permits, & Placards, Records, Registration, Replace Lost/Stolen/Damaged, Request miscellaneous original documents, Testing, Title Transfers 
    • Online Services Offered: https://www.dmv.ca.gov/portal/dmv-online/ 

 

Legal Support

  • Homeless Advocacy Project: Primarily Virtual Services. Eviction Defense, Immigration, and SSI Advocacy.Potential clients or providers can leave a message at 1-800-405-4427 / 415-575-3130 or e-mail HAPIntake@sfbar.org to set up an appointment.
    • HAP Legal and Warrants Clinic: The clinic works toward the resolution of warrants that may be standing in the way of access to vital social programs. HAP provides referrals to clients for a variety of legal issues, including resolution of traffic tickets, where to start applying for GA or SSI, or where to go to deal with a family law issue. The clinic can be contacted by email at warrantsclinic@sfbar.org, or by phone at 415-865-9206. 
  • Bay Area Legal Advice Line: Available by phone 800-551-5554. Open 9:30AM – 3PM Monday & Thursday, 9:30AM–1PM Tuesday & Wednesday, closed Friday. Better to call right when they open at 9:30AM. 
  • Eviction Defense Collaborative:Open Monday, Wednesday, Friday 10–11:30AM and 1–2:30PM. Available online and by phone. If you have received a Summons & Complaint or have been served a notice containing allegations of nuisance, call the legal assistance line at (415) 659-9184 or email them here. 
  • Legal Link: Use their “Referral Search” to find legal help in your area. 
  • Glide Unconditional Legal Clinic: Free virtual legal services to discuss and evaluate your legal needs, not to address them or to create an ongoing lawyer-client relationship. Contact the clinic to sign up for a virtual/remote appointment (space is limited). Every Monday and Thursday 2:00–5:00PM. Call (415) 390-6460 or email GLIDELegalClinic@lccrsf.org. 

 

Medical & Urgent Dental (General)

 

Mental Health Services

 

Pet Care

  • Full Belly Bus: Dog & Cat food available for pick-up. 
    • 1st Mondays of the month (3–4PM) at St. Anthony’s 121 Golden Gate Ave 
    • Please see their online calendar for all available dates and locations throughout the week. 

 

Rental Support 

  • CA COVID-19 Rent Relief: Eligible tenants and landlords can apply to get up to 18 months of rental assistance including prospective rental assistance and utility assistance. 
    • How to apply: Please visit housingiskey.com to complete an online application. For additional information, including eligibility and application help, call the CA COVID-19 Rent Relief Call Center at 833-430-2122. 
    • The online application is available in English, Spanish, Chinese, Korean, Vietnamese, and Tagalog. If you need assistance in another language, or if you need help to find out your eligibility, fill out an application, or upload required paperwork, schedule an appointment with an organization near you by calling 833-687-0967.
  • Eviction Defense Collaborative: Open Monday, Wednesday, Friday 10–11:30AM and 1–2:30PM. If you believe their office may be able to help with financial assistance (RADCo) for the payment of rent, please call (415) 470-5211 or email them at EDCRADCo@evictiondefense.org. Frequently Asked Questions about evictions during COVID-19 can be found here. 

 

Shelter Referrals

  • Families in need of immediate shelter can contact these shelters directly for availability. Services planned to resume on 2/8/2021: 
    • BVHM Stay Over Program: (415) 374-6332 or (415) 282-6209 
  • Youth 18 & under in need of immediate shelter can contact these shelters directly for availability: 
    • Huckleberry House: call (415) 621.2929 or email hh@huckleberryyouth.org  
    • Diamond Youth Shelter: call 1 (800) 669-6196 
  • All other Shelter Reservation Referrals are on pause. Not accepting new shelter reservations at this time. 

 

Showers

  • LavaMaeˣ: Showers available at the SF Community Health Center at 790 Ellis Street every Thursday 8:00AM–1:00PM. LavaMaeˣ provides free showers and hygiene essentials to anyone. Showers are 15 minutes, single-stall, cleaned after every use, and are first-come first-served. Every guest is provided with soap, hot water, and a clean towel. Clothes and other hygiene supplies are donation-based may not always be available. Please check their website for service changes and cancellations.
  • YWAM: Showers at 357 Ellis St. Monday, Wednesday, Friday (9:30AM–12PM) 
  • Mission Neighborhood Resource Center: Showers at 165 Capp St. Monday–Friday (7AM–7PM), Saturday (7AM–12PM)
    • Learn more about the programs offered at the Resource Center by viewing their weekly schedule. Last updated 05/07/2021.
  • Homeless Church of San Francisco: 3230 San Bruno Ave 10AM–2PM and 5–9PM Tuesday–Saturday (closed Friday evenings). Call 415-722-9517 for more information. Guests served a hot meal. 

 

Transportation

  • Access Pass: MUNI only pass for individuals experiencing homelessness for free fare on MUNI. Submit an application either online, by mail, or in person at 11 South Van Ness for your pass!
  • 1st Time Tow / Homelessness Fee Waiver: Eligible vehicle owners experiencing homelessness who have visited a Coordinated EntryPoint in the past 6 months will receive 
    • Administrative fee waiver 
    • Tow fee waiver 
    • Up to fifteen calendar days storage waiver 
    • Dolly waiver 
  • Cab Fare Discounts (Essential Trip Card) If you are 65+ or living with disabilities, you qualify to apply for an ETC that will subsidize 2-3 round trips per month by regular taxi for essential trips, like the grocery store or pharmacy. Eligible participants will pay only 20% of the cost. For example, you pay $6 to have a total of $30 on your card. Call 3-1-1 to apply or see more here. 
  • Clipper START is a pilot program to provide single-ride discounts to eligible riders. 
    • Participants can receive: 
      • a 50% discount on Caltrain, Muni, and Golden Gate Transit and Ferry 
      • a 20% discount on BART 
    • To qualify you must: 
      • Be an SF resident 
      • Be 19-64 years old 
      • Not have an RTC Clipper card for folks with disabilities 
      • Have a household income of less than 200% of the federal poverty level 
      • If you are a “household” of 1, you must make less than $25,520 
    • To learn more about what documents may be needed and APPLY, click HERE.

 

Veteran Services 

  • Swords to Plowshares: Service Center providing limited services at 1060 Howard Street. Monday–Friday (8AM–4PM), phone # (415) 727-8387 
  • VA Drop-in Health Clinic: Available by video or phone conference. 415-281-5100. Ask about new groups including Coffee Chat and Coping Skills. Office at 2 Gough St open for appointments and limited walk-ins, call (415) 934-4200 or email SFCVSO@sfgov.org  

 

Women Services, Domestic Abuse Support

  • La Casa de Las Madres: La Casa’s Drop-in Counseling Center is open for walk-ins on Mondays–Fridays from 9AM–4:30PM for the following services: Options Counseling, La Casa Resources, Community Referrals, Mail Pick-Up, and Toiletry and Diaper Pick-up 
    • Our essential services remain open: 24/7 Crisis Lines (Adult & Teen), Text Line, Emergency Shelter, Permanent Supportive Housing Services. For all needs, call La Casa’s 24/7 hotlines at 877-503-1850 (adults), 877-923-0700 (teens), or message our text line at 415-200-3575. 
  • SafeHouse:Hope Center is a drop-in center in the heart of the Tenderloin at 253-255 Hyde St (between Eddy & Turk) serving women and gender nonbinary folks experiencing sex exploitation, domestic violence and homelessness. A drop-in space for healing and support. SafeHouse Hope Center services include case management, referrals, advocacy, screening for SafeHouse transitional housing program, phone charging, computer use, food/drinks, hygiene items, clothing/shoes/jackets, space to relax, unwind and build community. 
    • Hours: Monday–Thursday 1– 5:30PM (Temporarily modified due to COVID-19, please call (415) 643-7861) 
    • Syringe access: Monday 5–6:30PM; Thursday 4–6:30PM 
    • Sunflower Clinic: Thursday 4–6:30PM (Street Medicine, St James Infirmary, Hope Center Collaboration) gender based care, Hep C test, wound care, syringe access, etc. 
    • Clothing: Wednesday 1–4:45PM 
  • Woman, INC.: 24/7 Support Line (877) 384-3578. SF RESIDENTS: to schedule an online/over- the-phone domestic violence counseling appointment, email us at appointments@womaninc.org. 

 

Youth Services

  • Larkin Street Youth: Meals & hygiene kits issued “To-Go” at 134 Golden Gate Ave (Ages 18-24; phone # (415) 673-0911 ext 200; Monday–Friday 9AM–5PM & Haight Street Referral Center 1317 Haight St (Ages 12-24; phone # (415) 660-7490 ext 470; Monday–Friday 10AM–1PM. 
  • Access Points for Youth: 
    • Larkin St: 415-673-0911 
    • 3rd St Youth Center: 510-936-1324 
    • Homeless Youth Alliance: 415-318-6384 
    • Huckleberry Youth Program: 415-535-0884 
    • LYRIC: 415-696-4191 

Please visit LinkSF for additional information regarding service availability. 

COVID-19 Health Updates

  • Get vaccinated against COVID-19: Includes information around eligibility and how to book an appointment.
    • Sign up here to get notified when you are eligible.
  • COVID-19 Testing: For COVID-19 testing, contact your doctor or access a testing site. You can also call 3-1-1 to confirm symptoms and they will recommend a testing site.
  • COVID-19 Symptoms
  • Text COVID19SF to 888-777 to receive text updates from San Francisco City Hall.
Call 911 if you or a friend is having an emergency like chest pain, gasping for breath, unconscious, or cannot get up.

City Department & Misc. Announcements

6/15/2021

4/6/2021

3/22/2021

  • IRS Economic Impact Payment – The IRS is now sending the 2021 Economic Impact Payments in accordance with the American Rescue Plan Act of 2021, signed into law on March 11, 2021.
  • San Francisco Red Tier – San Francisco moved into the Red Tier on March 3, 2021.

1/14/2021

  • IRS Economic Impact Payment – The IRS is now distributing the second round of stimulus payments. Payments will be automatically distributed to the addresses or bank accounts on file from the first payment. If you still have not filed for the first payment, the application process is the same.

12/7/2020

8/31/2020

  • Information regarding voting registration, what to do without a permanent address, and how to support in the voting polls HERE

7/30/2020

  •  Temporary modified Muni Metro and several Muni bus routes will be restored August 22
  • Face coverings are required for people in San Francisco in public facilities and when outside of the home, including waiting for and riding transit, or taking a taxi or shuttle.

7/27/2020

  •  SFMTA announces deadlines for citation payments, protests and payment plans to resume effective 9/1

6/12/2020

5/21/20

4/28/20

  • CalFresh/EBT now offers online availability! Starting today, you can use your EBT card to purchase groceries online at www.Amazon.com to be delivered. Please note, your order must be $35 or more to be eligible for a free delivery charge. If your order is below $35, you may be charged a delivery fee that can not be paid for through your EBT card. Visit Amazon’s website here! 
  • “Shelter-In-Place” extended to May 31, 2020

4/27/20

  • HSH Emergency Back-Up Home Care Program: Eligible to older adults and individuals with disabilities, this program includes critical personal care and domestic services that if not performed will result in an imminent health and safety issue.

4/24/20

  • CAAP Benefits have begun to provide up to $588 per month for new applicants that are experiencing homelessness. If you are already on CAAP and experiencing homelessness, you can call to request the full amount.

4/17/20

  • Essential Trip Card Application subsidizes 2-3 round trips per month by taxi for individuals 65+ or with disabilities. Eligible participants will pay 20% of the cost of a regular cab ride fare for essential trips.  Call 3-1-1 to apply.
  • Requirements waived for Benefits and Emergency Food Assistance. You do not need to renew benefits through June 2020 and you will keep receiving your current benefits without interruptions. CalFresh is providing them maximum allowable benefits per household for March and April.

4/13/20

  • IRS Stimulus Package. “Non-Filers” application here for folks on who did not file taxes in 2018 or 2019.
    • *Update on 4/15/2020 – SSI, SSDI & Social Security retirement recipients do not need to fill out this form and will receive their payment automatically.

4/9/20

3/30/20

3/26/20

3/13/20

We will continue to update the list of available services. Please continue to visit this page for updates.

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Mission

The mission of Project Homeless Connect ​is to connect San Franciscans experiencing homelessness with the care they need to move forward.

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Contact Us

Project Homeless Connect
1031 Franklin Street
2nd Floor
San Francisco, CA 94109

Resource Line: 1-855-588-7968

 

On-Site Service Hours

Tuesdays & Wednesdays
9:30 AM - 3:30 PM

See Services Calendar for Additional Service Days