Monthly Spotlight: August 2017

Highlights

Dental: 4 participants were provided free dental care at Studio Dental.

Dentures: 11 participants were screened by University of the Pacific. 5 of them started their treatment already and 6 of them will be starting in September. Also, Native American Health Center screened 3 participants for partials.

Food: We received 257 meals from Replate.

Hearing tests: 3 participants were provided free hearing tests. They were referred for further hearing testing at the Hearing and Speech Center of Northern America.

Vision: 144 participants came in during optical day for glasses selection and fitting, repairs and replacement and to pick up their glasses.

Through a short survey we conducted of participants attending August Optical day, we found out that 90.8% were extremely satisfied with their glasses. We also learn that more than 60% of our participants learn about optical day via their case managers, social workers, doctor’s office and clinics.

Pop-Up Care Village: We provided services to 73 participants. The 5 top requested items: DMV vouchers, dental care, readers, prescription glasses and hygiene kits.

Volunteer Survey

We conducted a survey to learn about our volunteers’ experience in our office and 6 out of 7 responded. Here are some findings:

• 86% agree that “The staff at PHC are welcoming and friendly” while 14 % believe that we are “Beyond expectations”.

• 100% agree that “PHC staff provided me with volunteer options that fit my skills/desires”
• 100% agree with the statement “I would recommend volunteering with PHC to a friend”
• “I chose to volunteer at PHC because…” – 100% said “I believe in the mission and work being done at PHC”; “I enjoy my time with participants”; and “I want to make a difference in ending homelessness.”

 

Participant Story

A new participant came in during drop-in hours who had just moved from Wisconsin to San Francisco the previous weekend. He took a big chance and came to SF for a job, but unfortunately the situation changed and the job wasn’t working out. Resource Specialist Alison helped him learn about benefits and other resources that could offer some immediate relief and help him as he figures out the next steps of his journey. His reply: “You’re very efficient. Accomplishing all of this in Wisconsin would’ve taken 6 appointments!”